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- Company Overview:
- Blue Star is India’s leading HVAC&R company with an annual revenue of over Rs 7977 crores (972 million USD).
- It operates with 30 offices, 7 modern manufacturing facilities, and a vast network of channel partners.
- Job Details:
- Role: UPSD
- Experience: 0-12 years
- Locations: Across India (multiple cities)
- Salary: 4-8 LPA
- Blue Star’s Reach:
- The company has 8000 stores and 1,251 service associates, reaching customers in over 4,100 talukas.
- Every third commercial building in India has a Blue Star product installed.
- Responsibilities for UPSD:
- Customer Assistance: Providing support for product inquiries, technical issues, and troubleshooting.
- Product Knowledge: Developing a deep understanding of Blue Star’s products or services.
- Issue Resolution: Troubleshooting technical problems reported by users in a timely manner.
- Documentation: Maintaining accurate records of customer interactions.
- Skills Required:
- Technical Proficiency: Understanding the supported product or service.
- Customer Service Skills: Excellent communication, empathy, and patience.
- Problem-Solving Abilities: Strong logical and analytical thinking.
- Attention to Detail: Accurate documentation of user inquiries and resolutions.
- Application Process:
- Interested candidates can apply through the Blue Star 2024 Off Campus Drive.
- Click on the provided “Apply here” button to access the official career page.
- Create an account if not registered, then login and fill in the application form.
- Submit all relevant documents, verify information, and complete the application process.
